Privacy Policy

FireTexts – Privacy Policy

 

ZH Creations LLC

New Jersey

 

Last Updated: October 31, 2026

 

ZH Creations LLC (“FireTexts,” “we,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile application (the “App”) and our website, firetexts.com (the “Site”). Please read this policy carefully to understand how we handle your data.

 

  1. Information We Collect

 

1.1. Account Information: When you create an account, we collect your email address and a unique account ID. You can sign up with an email address and password, or with Google Sign In or Apple Sign In. If you use Google or Apple, we receive only your email address (or the private relay address Apple creates for you), never your password or any other information from those accounts.

 

1.2. Content You Submit: To write suggestions, the App processes what you give it: messages you type or paste, screenshots of conversations, and photos and text from dating profiles you upload for openers. We keep the text of your conversations and the replies the App generates in your account, so you can return to them, until you delete them or your account. We don’t keep the screenshots and photos you upload: they’re read once to extract the text or describe them, then discarded. If you report a reply, we keep the reply and the conversation it came from so we can review it. Please avoid submitting sensitive information about yourself or others that isn’t needed to get a reply.

 

1.3. Usage and Device Data: We collect information about how you use the App, such as the features you use and the screens you view, along with crash reports, performance data, your device model, operating system, app version, language, and approximate location based on your IP address. We also keep an identifier for your device, which we use to apply free-credit limits and to prevent abuse of promotions and referrals.

 

1.4. Purchases: Subscriptions and credit packs are bought through the App Store or Google Play, or on the web through Stripe. Apple, Google or Stripe processes your payment. We receive the details of the purchase, such as the product, price, status and transaction identifiers, but never your full card details.

 

1.5. Advertising and Attribution: To understand how people find the App, for example which ad or link led to an install, the App includes analytics and attribution software from Google (Firebase), Branch and Meta (Facebook), which collects device and install information and events in the App. On iPhone and iPad, the App asks for your permission to track, and these partners receive your device’s advertising identifier only if you allow it. On Android, they may receive your device’s advertising ID, which you can reset or delete in your device settings. Branch also receives your account ID so that referral links can be credited.

 

1.6. Affiliate Program: If you join our affiliate program, we collect the PayPal email address you give us and keep records of your referrals, earnings and payouts. The people you refer appear to you only as anonymous labels.

 

1.7. Website: When you use the Site, we collect the email address you enter to join our email list, the name, email address and message you send through the contact form, and, if you redeem a voucher, the voucher code and your FireTexts user ID, which we use to add the credits to your account. We also collect information about how the Site is used, as described in section 6.

 

  1. How We Use Information

 

We use the information above to provide the App and generate your replies; keep you signed in and process your purchases; apply free-credit limits and prevent fraud and abuse; fix crashes and improve the App; measure how people find the App; pay affiliates; and respond to your questions.

 

We also send you emails about FireTexts. When you create an account, we add your email address to our email list, and you can join it on the Site. Every email we send includes a link to unsubscribe.

 

  1. AI Processing

 

To generate replies, read screenshots and describe profile photos, we send the content you submit to our AI providers, OpenAI and Anthropic, which process it on our behalf. OpenAI also checks submissions for content that violates its usage policies. Under their terms for business customers, these providers don’t use this content to train their models, though they may keep it for a limited time to monitor for abuse. We don’t use your content to train AI models either.

 

  1. Data Security

 

We take data security seriously and use industry-standard encryption methods to protect the transmission of data between the App and our servers. We do not store any of your data in an unencrypted format, and we have implemented security measures to protect your information from unauthorized access.

 

  1. Data Sharing

 

We do not sell your personal information. We share it only with the service providers that help us run FireTexts, for the purposes described in this policy:

 

  • Google (Firebase and Google Cloud): stores your account and conversations, runs sign-in and our servers, and provides analytics, crash reports and performance data for the App.
  • OpenAI and Anthropic: generate replies and read images (section 3).
  • Apple and Google: sign-in and in-app purchases.
  • Stripe: payments on the web.
  • Adapty: manages subscriptions.
  • Branch and Meta: install attribution and events in the App (section 1.5).
  • Brevo: sends our emails, stores our email list, and delivers contact-form messages to us.
  • PayPal: affiliate payouts.
  • Vercel: hosts the Site and processes request data, such as IP addresses and browser type, to deliver its pages.
  • Google Analytics: measures how the Site is used (section 6).

 

We may also disclose information if the law requires it, to protect the rights and safety of our users or others, or as part of a merger or sale of our business.

 

  1. Cookies and Analytics

 

The Site uses Google Analytics to understand how visitors use it, for example which pages are viewed, how visitors found the Site, and general information about their device, browser and approximate location. Google Analytics sets cookies in your browser to tell visits apart. Google processes this information on our behalf; its privacy policy explains how. We do not use cookies for advertising.

 

You can block or delete cookies in your browser settings, or opt out of Google Analytics on every website with the Google Analytics opt-out browser add-on. The Site works the same without them.

 

  1. Data Retention

 

We keep your account information, conversations and generated replies while your account exists. Deleting a conversation also deletes its replies.

 

When you delete your account, we delete your account, profile, conversations, generated replies and reports, and remove you from our email list. We keep records of purchases and of affiliate earnings and payouts for as long as we need them for accounting and tax purposes, and a usage count tied to a one-way hash of your device identifier, so that deleting an account can’t be used to reset free credits. Contact-form messages are kept as long as we need them to answer you. Analytics and attribution data held by Google, Branch and Meta is kept according to their retention settings and isn’t linked to your name or email address.

 

  1. Account Deletion

 

You can delete your account at any time in the App: open Settings and select “Delete Account.” You can also ask us to delete it by emailing support@firetexts.com from the email address on your account. Deletion is permanent and covers the data described in section 7. Deleting your account doesn’t cancel a subscription; cancel it in your App Store or Google Play settings.

 

  1. Your Choices and Rights

 

You can unsubscribe from our emails with the link in any of them, choose whether to allow tracking when the App asks, reset your device’s advertising identifier in its settings, and block cookies on the Site. Depending on where you live, you may also have the right to access, correct, delete or receive a copy of your personal information, or to object to certain uses of it. To make a request, email support@firetexts.com; we will respond within the time the law requires.

 

  1. Children’s Privacy

 

The App and the Site are for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has given us personal information, please contact us, and we will delete it.

 

  1. International Users

 

We are based in the United States, and our service providers process information in the United States and other countries. By using the App or the Site, you understand that your information will be processed there.

 

  1. Changes to Privacy Policy

 

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new date, and notify you through the App of any significant changes. Please review this policy periodically to stay informed about how we protect your data.

 

  1. Contact Us

 

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at support@firetexts.com.

 

By using the App or the Site, you agree to the terms outlined in this Privacy Policy. Thank you for choosing FireTexts; we are committed to protecting your privacy.